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Cambridge Water – help and support available for people struggling to pay their water bills

Cambridge Water calls for customers to ask for help, if they have been financially affected by COVID-19 or any other reason.  
The call follows research published by CC Water which states that about a third of customers have little awareness that water companies offer support and are less likely to contact them for help. 
Cambridge Water offers a range of support, from payment breaks for people with a temporary financial issue to special tariffs for people on low incomes, as well as payment flexible plans for anyone who needs to budget their payments.  
The figures come from the CC Water annual Water Matters survey report published in August, which also states that under 25s, over 75s, Black Caribbean and minority ethnic groupsand those with no internet access are most at risk of missing out on financial support with bills. 
Rachael Merrell, service delivery director at Cambridge Water, said: 
“We’ve seen a growing number of customers seek help since March when lockdown hit us. 
We have over 1,540 customers benefitting from our Assure tariff, which offers 60% discount for the first year and since March there has been a 10% increase in customers claiming it.  
“We know that people are still finding it hard, so we want to make sure that anyone who is struggling contacts us. They can visit our website, contact us through Facebook or Twitter or give us a call on 0800 587 7701. We’re here to help.” 
More information can be found online at   

Re: Area behind the Skate Park

Information from the Parish Council Chairman.
A resident has pointed out that a post on the village Facebook page has asked for spades and a wheelbarrow, to enable excavations to be carried out on the mound at the back of the Skate Park (on the recreating ground)
On inspection it was found that large holes had been dug in the mound, and one of these was under the acoustic fence, and could be dangerous if this is undermined. The resident also reported that branches from the hedge had been cut/broken as well.
Please could this be stopped immediately as this is Parish Council owned land, and the hedge is subject to a Tree Preservation Order(TPO), and any cutting/pruning must be sanctioned by the Trees Officer at SCDC.
If those who are carrying out this work wish to discuss use of Parish Council land, then they can contact the clerk (or any Councillors) and have the discussion as an agenda item for the next Parish Council meeting.

C2C Cambridge LLF Zoom invitation on 8th December

(pre-registration required)

Following discussion of the Cambourne to Cambridge Better Public Transport Project’s Outline Business Case (OBC) at the last Local Liaison Forum and Joint Assembly meetings in May and June 2020, the report for the GCP Executive Board on 25 June was withdrawn when the Mayor of Cambridgeshire and Peterborough indicated concerns, and advised that the Cambridgeshire and Peterborough Combined Authority would bring forward an alternative alignment.

At the Combined Authority’s Transport & Infrastructure Committee on 4 November, the Committee did not support alternative proposals being put forward to the GCP Executive Board.

In light of this, the GCP Executive Board will now discuss the Outline Business Case for the scheme at their next meeting on 10 December. The Board is recommended to note the preferred route and Scotland Farm travel hub location and agree to undertake an Independent Audit Review of the scheme to report to the Board in July 2021.

The proposed scheme remains unchanged as was presented and discussed at Local Liaison Form (LLF) and GCP Joint Assembly meetings back in June 2020. However, given that significant time that has passed, a further LLF meeting is to be held between 6pm and 8pm on Tuesday 8th December

The meeting will take place using the Zoom Webinar platform, and will be streamed live on Youtube (

During the meeting GCP officers will give an update and take questions in advance of the Board meeting on 10th.

Registering for the meeting

As a public meeting, those wishing to attend via Zoom should register:

After registering, you will receive a confirmation email containing information about joining the webinar.

Please register for the webinar as soon as possible, at least 30 minutes before the start of the meeting, to allow for any processing delay or technical issues..

During the meeting GCP officers will give an update and take questions in advance of the Board meeting on 10th.

A copy of the agenda is available on the GCP website: C2C LLF page

Questions should be submitted in advance, by 5pm on Monday 7th December, and can be sent to

GCP Executive Board – 10th December

from GCP:

Cambourne to Cambridge Outline Business Case

We last issued an update on the Cambourne to Cambridge scheme in June 2020, when the report and Outline Business Case (OBC) for the GCP Executive Board was withdrawn after the Mayor of Cambridgeshire and Peterborough expressed concerns, and indicated that the Cambridgeshire and Peterborough Combined Authority (CPCA) would bring forward an alternative alignment.

Alternative northern routes were recently discussed at the Combined Authority’s Transport & Infrastructure Committee on 4 November, where it was confirmed that northern routes were more expensive, and performed less favourably, than the current GCP proposal.
The Committee did not support the northern alignment and the CPCA has not put forward any alternative proposal to the Executive Board.

In light of this, the GCP Executive Board will now discuss the OBC for the scheme at their next meeting on 10th December.
The Board is recommended to note the preferred route and Scotland Farm travel hub location, and to agree to undertake an Independent Audit Review of the scheme to report to the Board in July 2021.

A public consultation on the detailed design and environmental impacts and mitigations for the scheme – as part of the Environmental Impact Assessment – would be launched in the second half of the year subject to the findings of the audit review.

  1. 10 December GCP Executive Board papers –
  2. Public questions guidance –

Covid-19 Update – 27 November 2020

update from South Cambs District Council:

Emerging from lockdown into Tier 2

We remain under the rules of the national lockdown. From one minute after midnight on Wednesday 2 December, we will enter Tier 2, along with the rest of the East of England. We don’t anticipate that the way your community support is being delivered will need to change under the Tier 2 measures but, as ever, please contact your patch lead if you have any queries or concerns.

Information that you may find useful about the new measures:

  • The Government’s summary of Tier 2 measures
  • Attached is a 9-page summary of the Winter Plan – or you can view the full 64-page document
  • If you want to look up which Tier another area is in, you can use the Government’s look-up tool with a post code (this was not working well yesterday because of the amount of traffic trying to access the tool, but it does now seem to be working OK).

One area that may have been causing some confusion is how the previous ‘rule of 6’ would work under the new Tier system and with the Christmas bubbles. The guidance set out above makes it clear that, in Tier 2:

  • you must not socialise with anyone you do not live with or who is not in your support bubble in any indoor setting, whether at home or in a public place
  • you must not socialise in a group of more than 6 people outside, including in a garden or a public space – this is called the ‘rule of 6’.

Community Gritting Scheme

This scheme is one where Local volunteers can help to keep their community moving in freezing weather by taking part in the Community Gritting Scheme.

Volunteers can sign up to grit local footpaths chosen by their parish council using equipment provided by the county.

If you would like to know more or wish to volunteer, please read the Community Gritting Training Pack on the Cambridgeshire Country council website

If you would like to volunteer to help with gritting in Hardwick, please contact the Parish clerk (

Temporary Traffic Order in Barton High Street

We would like to inform residents that a Temporary
Traffic Order is in place in High St Barton involving a 20mph speed
limit and temporary chicanes in operation. The TTO has been put in place
by CCC Highways as part of a COVID initiative to create safe socially
distanced passing and walking places as well as generally calm traffic

We would encourage local drivers to please obey the current TTO in place in our neighbouring village, and pass the message on.

Toolkit for reporting incidents online : from Police and Crime Commissioner

The Police and Crime Commissioner provides regular group meetings for parish, town, city, district and county council representatives to discuss community safety initiatives in the area and issues of local concern.

A request was made at a previous councillor briefing that the Office of the Police and Crime Commissioner produce a toolkit for local community leaders to help them encourage reporting incidents online.

The document is also available on:

Refreshing the Village website…

Dear residents,

The Parish Council is planning to update the Village website as a whole, which would involve potentially a new design for the website. The main goal is to prepare the website for the future, making it more user-friendly, better integrated with other facilities and a useful communication tool for the village.

As such, the Parish Council is looking in the first instance, whether there is local interest from the village, from local web designers or developers, who would be willing to help with this project.

If there is any interest, please contact the webmaster or the Clerk, at the earliest. The deadline is until 2nd November.

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